Advisory Services
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Insurers Advising Insurers.
Brought to you by experts from the Swan Family.
A team of consultants combines decades of hands-on industry experience, delivering internationally tested and successfully implemented best practices. Supporting you end to end, from diagnostic analysis through execution, monitoring, and continuous improvement, ensuring solutions that are practical, effective, and sustainable.
Solutions
People Management
- Employee Selection Criteria
- New Entrants Induction & mentoring programs
- Job Descriptions & Appraisals Systems
- Personal Growth & Coaching programs
- HR Policy & Manual formation
Process Management
- Quotation Process Re-engineering
- U/W guideline manuals
- Renewal Process Re-engineering
- Claims Operations
- Portfolio Analysis
Sales & Distribution
- Prospecting tools
- Incentive Schemes & Skills development
- Cross-Selling tools
- Market Positioning (Growth & Distribution)
- Product Innovation
Risk, Governance & Organisational Conduct
- Risk-Based Framework Design
- Financial Crime Risk Awareness Models
- Governance and Accountability Models
- Corporate Responsibility and Sustainability Frameworks
- Staff Awareness and Conduct Enablement Initiatives
Customer Experience Transformation
- Quality Assurance Program
- Customer Complaint systems
- Call Center Management
- Customer Centricity Program
- Customer Feedback Management
Digital Transformation
- Technology Stack Modernization
- Process Automation & Optimization
- Data Analytics & Business Intelligence
- Strategy & Integration
- Client-Centric Innovation
